Privacy Policy

1. Introduction

At Adammsp Language Courses ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with our services.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, address, phone number, and email address
• Date of birth and citizenship/immigration status
• Educational background and English proficiency level
• Payment information and billing details
• Emergency contact information
• Academic records and progress reports
• Photos and videos for promotional purposes (with consent)

2.2 Technical Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring websites and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing enrollment applications and course registrations
• Delivering educational services and maintaining academic records
• Processing payments and managing accounts
• Communicating about courses, schedules, and important updates
• Providing student support services
• Improving our courses and services
• Complying with legal and regulatory requirements
• Marketing our services (with your consent)
• Conducting research to enhance our educational programs

4. Google Ads Policy Compliance

Our website and marketing practices comply with Google Ads policies. We:

• Do not engage in misleading or deceptive practices
• Provide clear and accurate information about our services
• Respect user privacy and data protection requirements
• Use Google Analytics and Google Ads cookies responsibly
• Obtain appropriate consents for data collection and processing
• Comply with applicable laws and regulations in all jurisdictions where we operate

If you have concerns about our advertising practices, please contact us using the information provided below.

5. Information Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your information with trusted third parties who assist us in:

• Payment processing and financial services
• Website hosting and technical support
• Email communications and marketing services
• Academic assessment and certification services
• Legal and accounting services

5.2 Legal Requirements

We may disclose your information when required by law, such as:

• Responding to court orders or government requests
• Complying with immigration reporting requirements
• Protecting our rights and property
• Ensuring student and staff safety

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data during transmission and storage
• Secure servers with firewall protection
• Regular security audits and updates
• Employee training on privacy and data protection
• Access controls limiting who can view personal information
• Secure disposal of records when no longer needed

While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Generally:

• Student academic records: 7 years after graduation or withdrawal
• Financial records: 7 years as required by tax laws
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months (Google Analytics default)

8. Your Rights and Choices

Under Canadian privacy law, you have the right to:

• Access your personal information we hold
• Request corrections to inaccurate information
• Withdraw consent for optional data processing
• Request deletion of your information (subject to legal requirements)
• File a complaint with the Privacy Commissioner of Canada
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

10. International Data Transfers

Your information may be processed and stored outside of Canada by our service providers. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to enrolled students
• Providing notice during your next visit to our facility

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:

14. Complaints

If you believe we have not addressed your privacy concerns adequately, you may file a complaint with:

This Privacy Policy was last updated on August 26, 2025, and is effective immediately for all current and future students and website visitors.